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Privacy policy

Racinged protects personal data by design and uses it only for the services requested.

Data controller

Racinged
Legal address to be completed
support@racinged.com

Data processed

Account: username, email, hashed password, language and theme. Optional: phone, address, avatar and description. Services: messages, tickets, comments, permissions and security logs.

Purposes

Create and secure accounts, provide messaging and support, manage permissions, publish requested contributions, prevent abuse and operate the website.

Legal bases

Performance of the terms for accounts and requested services; legitimate interests for security and administration; consent for optional features when required; legal obligations where applicable.

Login logs and IP addresses

To protect accounts, Racinged retains the encrypted full IP address, its IPv4 or IPv6 family, a network fingerprint, login result and date for 30 days. This necessary processing relies on the legitimate interest of preventing abuse.

Optional internal audience measurement

Only after your consent, Racinged measures pages used, language, device type and actual active time. Visitor and network identifiers are pseudonymised. Data is kept for up to 395 days and is not used for advertising or cross-site tracking.

Artificial-intelligence translations

Public content and, only according to the account holder’s choice, certain private messages or tickets may be sent to the OpenAI API after an explicit action. Translations are stored to avoid another paid request. OpenAI is an external technical recipient; no automated decision is made.

A translation produced by OpenAI may contain errors or inaccurate nuances. The original version remains authoritative.

Recipients and processors

Only authorised people access data. Necessary providers may include hosting, email delivery and OpenAI for enabled translations. Private content is never published.

Retention

Account data is retained while the account is active. Closed tickets are deleted after about 3 years, administration logs after 365 days and tokens when they expire. Backups follow a separate secure cycle.

Your rights

You may request access, correction, deletion, portability, objection or restriction. A response is normally provided within one month.

support@racinged.com

You may also lodge a complaint with the French data-protection authority: cnil.fr.

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